@book { EMarketingManagement, title = "E-Marketing-Management", subtitle = "Grundlagen und Prozesse für Business-to-Consumer-Märkte", author = "Ariane {Bagusat} and Arnold {Hermanns}", year = "2011", publisher = "Vahlen", address = "München, Deutschland", url = "https://vahlen.openpublishing.com/document/1220776" }