@book { PerformanceMeasurement, title = "Performance Measurement", author = "Ronald {Gleich} and Anna {Quitt} and Arnd {Görner} and Werner {Gleißner} and Laura {Schlecht}", year = "2021", publisher = "Vahlen", address = "München, Deutschland", url = "https://vahlen.openpublishing.com/document/1219154" }